Please read these Terms and Conditions carefully before using the Kisan NXT mobile application operated by NABKISAN Finance Limited (NKFL). By downloading or accessing the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Services.
Kisan NXT AppIT Act, 2000Arbitration Act, 1996PML Act, 2002RBI Guidelines
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Loan Requests
NABKISAN provides an interface through the Kisan NXT App to enable users to raise loan requests. If you wish to place a Loan Request, you may be asked to supply personal and demographic information, financial information, digital interactions, and other documents. Such information will be treated as per the Terms herein.You acknowledge that sanction of your Loan Request is at the sole discretion of NKFL.You further agree to abide by all terms and conditions of the Loan Agreement and other documents executed between you and NKFL.
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Use License
We grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, strictly in accordance with these Terms of Use.You shall not:
●Decompile, reverse engineer, disassemble, or attempt to derive the source code of the application
●Make any modification, adaptation, improvement, enhancement, translation, or derivative work
●Violate any applicable laws, rules, or regulations in connection with your access or use
●Remove, alter, or obscure any proprietary notice (including copyright or trademark notices)
●Use the application for any revenue-generating endeavour or commercial enterprise
●Make the application available over a network permitting access by multiple devices simultaneously
●Use the application for creating a product or service competitive with or substituting the application
●Use the application to send automated queries or unsolicited commercial e-mail
●Use our proprietary information or interfaces in the design or distribution of other applications
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Submissions
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the App ("Submissions") provided by you are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to unrestricted use and dissemination of these Submissions for any lawful purpose without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions.
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Links to Other Websites
Our Services may contain links to third-party websites or services not owned or controlled by us. NKFL does not investigate, monitor, or check such third-party websites for accuracy, appropriateness, or completeness and is not responsible for any Third-Party Websites accessed through the App or any Third-Party Content posted on, available through, or installed from the App.If you decide to leave the App and access Third-Party Websites, you do so at your own risk. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate.We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge that we shall not be responsible for any damage or loss caused by your use of or reliance on any such content, goods or services.
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User Consent
By using this App, you hereby agree and give consent for the following:
I–XIII. Data Collection & Usage Consent
●Collection, storage, and processing of your personal, financial, and demographic information
●Sharing your information with NKFL, its holding company, subsidiaries, group companies, affiliates, and authorized third parties
●Disclosing information without prior notice to comply with legal obligations or orders from government, RBI, or statutory authorities
●Conducting credit investigations and risk assessments using your information
●Collecting location, device, and usage data including IP address and device identifiers
●Obtaining information from third parties including credit bureaus, verification services, and publicly available sources
●Using information for credit risk models, fraud prevention, product development, statistical analysis, and regulatory compliance
XIV. Aadhaar Authentication Consent
You authorize NKFL to obtain your Aadhaar Number, Name, Photograph, and biometrics for authentication with UIDAI.XV. e-KYC via Digio Service
You authorize NKFL to redirect you to the Digio service platform (an authorized e-KYC provider integrated with UIDAI) for e-KYC verification. Your Aadhaar and demographic data will be used only for UIDAI authentication. NKFL will store such data securely and not disclose it except as required by law. This consent is voluntary.XVI. Credit Information from CICs
You authorize NKFL to access your credit information from licensed Credit Information Companies (CIBIL, Equifax, CRIF Highmark, Experian, etc.) using your Aadhaar/PAN/Voter ID. This information will be used for loan eligibility assessment, credit monitoring, and regulatory reporting — and will not be shared with third parties except as required by law.XVII. Geo-Coordinates of Farm Land
You consent to NKFL capturing, storing, and using GPS coordinates of your farm/property for loan application, credit assessment, and monitoring. Such data may be shared with empanelled third-party service providers solely for assessment, valuation, or audit purposes.XVIII. Bank Statements via Account Aggregator (AA)
You consent to NKFL redirecting you to an RBI-licensed Account Aggregator (AA) for securely obtaining your bank account and financial information. The consent to the AA will be limited in scope and time, and data shared only upon your explicit approval through the AA consent flow.All AA data will be encrypted per RBI's Account Aggregator Directions, 2021. This consent may be withdrawn anytime within the AA platform.XIX. KYC Related Terms
●CKYC — Authorize NKFL to verify/obtain KYC details from the Central KYC Registry (CERSAI) via your CKYC number (KIN).
●Aadhaar eKYC/OKYC — Voluntarily opt for Aadhaar-based authentication from UIDAI. NKFL will not store Aadhaar number or core biometrics except as permitted under UIDAI and RBI regulations.
●DigiLocker — Authorize NKFL to obtain and store Certified Copies of Officially Valid Documents (OVD) through the MeitY DigiLocker platform.
●Video KYC (VCIP) — Agree to complete video-based KYC as per RBI Master Direction (KYC Direction, 2016). All particulars provided must be true, correct, and up-to-date.
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Terms of Use of Our Services
To obtain loans or avail other services, you must create a User Account by registering on the App. You are solely responsible for maintaining the secrecy of your User ID, password, and OTP. You must not create multiple User Accounts or use your account for any unlawful purpose.
Eligibility Criteria
●Must be an Indian citizen, resident in India, and minimum 18 years of age
●Must not be barred or legally prohibited from taking loans or availing NKFL services
●Must have valid identity proof and residential address proof as per RBI KYC requirements
●Must have a valid email address or mobile number for OTP and communications
●Must have an updated Aadhaar number and other valid address proof
●Must have a bank account in India with internet banking enabled
While creating the User Account, you will be asked to provide personal details, contact details, business and financial information, and log information. You confirm that the details submitted are true, correct, and we can rely on them for providing the loan/services sought through the App.By creating a User Account, you agree to receive communications from NKFL and authorize NKFL, its associates, and partners to contact you via email, phone, or SMS for service offerings — even if you are registered under DND/NCPR services.7
Use of Information and Materials
Content on the App is provided for general information only and should not be used as the basis for making business or commercial decisions. You are advised to exercise due caution and seek independent advice before entering into any arrangement based on the App's content.Content on this App, including text, graphics, and links, is provided on an "as is", "as available" basis and is protected by copyright in favour of NKFL. You must not copy, download, publish, distribute, or reproduce any Content without prior permission of NKFL.
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Prohibited Conduct
By using our App, you agree that you shall not:
●Use our App for spamming or any illegal purposes
●Infringe our or any third party's intellectual property, publicity, or privacy rights
●Post or transmit any message which is libellous, defamatory, or discloses private personal matters
●Post or transmit any message, data, image, or program which violates any law
●Refuse to cooperate in an investigation or provide confirmation of your identity
●Remove, circumvent, or interfere with security-related features of our App
●Upload content constituting negligent advice, incitement to crime, discrimination, harassment, obscenity, or content harmful to minors
●Upload content threatening national unity, integrity, defence, or security
●Upload content containing software viruses or code designed to interrupt or destroy any computer resource
●Reverse engineer, decompile, or infringe any patent, trademark, or copyright
●Use our App in any manner that could damage, disable, or overburden it
●Interfere with or damage the App by disseminating viruses, spyware, or malicious code
●Use any robot or automated process to monitor or copy the App without written permission
●Forge headers or manipulate identifiers to disguise the origin of any content
●Provide false, inaccurate, or misleading information
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Obligation of Users
When using the App, Users must not interfere with the App's security, integrity, and operation. Users must not use the App for the transfer of damaging files, attempt to enter non-public sections of the App, or access restricted information for which they do not meet the criteria. Users must observe NKFL's copyrights and third-party intellectual property rights, and ensure that all details submitted are true and correct.
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Availability of Service
These Services are only intended for use by residents of India. We make no warranty that any service is available or appropriate for use outside India. If you choose to use the Services from locations outside India, you do so at your sole risk.We may disable your account at any time in cases of:
●Breach of these Terms
●Unauthorised use of the Services
●Misconduct including conduct having an adverse impact on the reputation of NKFL
Note: If we disable your account for a violation of our Terms, you will not create another account without our permission.
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Device and Software
You must provide certain devices, software, and data connections to use our Services, which we do not supply. We will not be liable for the unavailability of such devices, software, or data connections. For as long as you use our Services, you provide consent for downloading and installing updates, including automatic updates.
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Fees and Taxes
You are responsible for all carrier data plans and other fees and taxes associated with your use of our Services. We may charge you for our Services, including applicable taxes. We reserve the right to refuse or cancel your requests to access the Services at our sole discretion. We do not provide refunds for our Services, except as required by law.
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Intellectual Property Rights
These Terms only govern your use of the Services and do not grant you a license to any software or intellectual property used for provision of the Services. All intellectual property and other rights in any information or material accessible from the Services belong to us or to the respective third-party owner.You do not have the right to use any of our trade names, trademarks, service marks, logos, domain names, or other distinctive brand features. You shall not copy or use the software, text, images, graphics, video, and audio used on the App without our express written consent.
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Privacy Policy and User Data
Our Privacy Policy describes our information practices, types of information we receive and collect from you, and how we use and share this information. You agree to our data practices, including the collection, use, processing, and sharing of your information as described in our Privacy Policy.You acknowledge that the laws, regulations, and standards of the country from which your information is provided may differ from those of India. Despite our compliances, breaches of security could occur and we will not be liable for any loss you suffer as a result.
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Legal and Acceptable Use
You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use our Services in ways that:
●Violate, misappropriate, or infringe the rights of NKFL, our users, or others including privacy, publicity, or intellectual property rights
●Are illegal, obscene, defamatory, threatening, harassing, hateful, or racially offensive
●Involve publishing falsehoods, misrepresentations, or misleading statements
●Impersonate someone or harm minors
●Involve sending illegal or impermissible communications such as bulk messaging or autodialling
●Reverse engineer, modify, or create derivative works from our Services
●Send, store, or transmit viruses or harmful computer code
●Gain unauthorized access to our Services or systems
●Sell, resell, rent, or charge for our Services
Keeping Your Account Secure
You are responsible for keeping your device and your Loan account safe and secure. You must notify us promptly of any unauthorized use or security breach of your account or our Services.16
Indemnification
You agree to defend, indemnify, and hold NKFL harmless, including our subsidiaries, holding company, affiliates, officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of:
●Use of the App
●Breach of these Terms
●Any breach of your representations and warranties set forth in these Terms
●Your violation of the rights of a third party, including intellectual property rights
●Any overt harmful act toward any other user of the App with whom you connected via the App
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.17
Cookies
Like most interactive websites, the Services use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of the App to enable the functionality of this area and ease of use for those visiting. By using the App, you consent to the use of cookies in accordance with our Privacy Policy.
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No Representation or Warranty
No information on this App shall constitute any representation or warranty by NKFL or its subsidiaries regarding the creditworthiness, financial performance, solvency, or viability of any company or other legal entity.This App may contain opinions and statements of various professionals/experts/analysts. NKFL does not represent or endorse the accuracy or reliability of any such opinions. Reliance on these statements shall be at the risk of the user.NKFL may at any time update, edit, alter, or remove any information available on the App without being held responsible for any loss, damage, or liability resulting therefrom. Nothing herein constitutes legal, accounting, tax, financial, investment, or other professional advice.
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User Data
We will maintain certain data that you transmit to the App for the purpose of managing the App and your use thereof. Although we perform regular routine backups, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the App. We shall have no liability for any loss or corruption of such data and you hereby waive any right of action arising from any such loss.
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Amendments
NKFL reserves the right to change the information provided on or via this App, including the terms of this disclaimer, at any time and without notice. NKFL does not undertake to update or keep updated the Content on this App. It is recommended that you review the information provided on or via this App periodically for changes. NKFL shall not be held responsible for any loss, damage, or liability on account of such change.
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Breach of the Terms
Without prejudice to our rights, if you breach these Terms, or if we reasonably suspect that you have, we may:
01Send formal warnings Issue one or more formal warnings.
02Temporary suspension Temporarily suspend your access to the App.
03Permanent prohibition Permanently prohibit you from accessing the App.
04ISP notification Contact your internet service provider(s) and request they block your access.
05Legal action Commence legal action whether for breach of contract, recovery of amounts due, or damages.
06Account deletion Suspend or delete your account on the App.
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Electronic Communications, Transactions & Signatures
Visiting the App, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communication be in writing.You agree to the use of electronic signatures, contracts, orders, and records, and to electronic delivery of notices and policies via the App. You waive any rights requiring original signatures or non-electronic records.
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Governing Law and Jurisdiction
Disputes arising from use of the Services or these Terms shall be governed by the laws of India. You consent to the exclusive jurisdiction of courts in Chennai, Tamil Nadu. NKFL may also commence legal action in any court or tribunal in India at its discretion.
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Dispute Resolution
All claims, disputes, or differences arising out of or in connection with these Terms and Conditions shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996, by a sole Arbitrator appointed by NKFL. The venue shall be Chennai, Tamil Nadu, India. The award shall be final and binding. The existence of any dispute shall not by itself constitute a claim against NKFL.
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Disclaimer
THE APP IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR:
●Errors, mistakes, or inaccuracies of content and materials
●Personal injury or property damage resulting from your access to and use of the App
●Unauthorized access to our secure servers and any personal information stored therein
●Any interruption or cessation of transmission to or from the App
●Any bugs, viruses, Trojan horses, or the like transmitted through the App by any third party
●Any errors, omissions, or damage incurred from use of any content on the App
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Limitation of Liability
NKFL, its group companies, affiliates, and their directors and employees accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental, consequential, punitive, or exemplary loss) from use of this App or inability to use by any party, including any loss arising from any defect, error, omission, interruption, or inaccuracy with this App, its Contents, or associated services.FORCE MAJEURE: NKFL will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause beyond NKFL's reasonable control.
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Severability
If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable:
●Such provision will be replaced with another that is not prohibited or unenforceable and has, as far as possible, the same legal and commercial effect as that which it replaces
●The remaining provisions of the Terms and Conditions will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance
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Waiver
No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by NKFL. Any consent by NKFL to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
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User Acceptance
The User acknowledges that he/she has read and fully understood all the terms and conditions and hereby agrees, accepts, and undertakes to abide by the same.
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Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Registered Office: NABKISAN Finance Limited, 48, Ground Floor, NABARD TNRO Building, Mahatma Gandhi Road, Nungambakkam, Chennai – 600 034
Telephone: 044 - 2827 0138, 4213 8700 | Email: customercare@nabkisan.org
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Grievance Redressal Mechanism
Have a grievance about the App?Write to us at customercare@nabkisan.org. All grievances will be attended as per a defined time schedule on our website.